Payment & Shipping

Payment:

We accept online payments through our secure payment system.

We accept all major credit cards, including Visa, Master Card and American Express.
For your convenience we also accept PayPal, Google Pay, Apple Pay and Shopify Pay.

During the checkout process you may choose any of our payment options and continue to place your order.

All listed prices are exclusive of applicable Canadian taxes (HST/GST).
International orders (outside Canada) are exempt from these taxes. But local government taxes may be added at checkout.

If you need more details about payment methods then please
contact us by email or call toll free 1-888-496-4114 Mon - Fri 9am - 9pm EST.

Shipping:

All orders are shipped from Ontario, Canada.

Within Canada:

We ship by Chit Chats Shipping Company or Canada Post.

Orders with total value of $25.00 CAD or more are shipped free of charge.
Orders with total value less than or equal to $24.99 CAD are charged a $10 CAD flat shipping fee.

Your item should arrive within 5 to 10 business days after shipping.

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Within USA:

We ship by The United States Postal Service (USPS).

Orders with total value of $25.00 CAD or more are shipped free of charge.
Orders with total value less than or equal to $24.99 CAD are charged a $10 CAD flat shipping fee.

Your item should arrive within 5 to 10 business days after shipping.

We have an office in the USA. USA customers do not pay duties, tariffs, and import fees on their purchases. Your package will arrive hassle-free, with no extra charges at delivery.

This office will also make it easy for USA customers to return or exchange a purchase. Return shipping fees will be very low and custom declaration information will not be required.

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International Shipping (Outside Canada & USA):

We ship by PostNL.

Orders with total value of $25.00 CAD or more are shipped free of charge.
Orders with total value less than or equal to $24.99 CAD are charged a $16 shipping fee.

International purchasers are responsible for paying all taxes, import duties, custom clearance fee and/or other related charges within their own country.

Your item should arrive within 10 to 21 business days after shipping.

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Shipping is automatically calculated prior to selecting your payment option.
All orders will be shipped within 1-4 business days after we receive payment from you.
When your order is shipped we will send you an email containing your tracking number.

If you need your purchase to arrive more quickly or want more details about our shipping methods then please contact us by email or call toll free 1-888-496-4114 Mon - Fri 9am - 8pm EST.